Is AI taking over jobs in 2024?<\/p>\n
<\/a><\/p>\n A quarter of workers<\/a> are worried it is.<\/p>\n There\u2019s even a website called \u201cWill Robots Take My Job<\/a>?\u201d where you can input a job title and see the likelihood of AI taking it over. I\u2019ll admit that I\u2019m even affected by this fear, checking the website more often than I\u2019d like to admit.<\/p>\n The site is interesting to explore, but it\u2019s important to understand the facts. So, I took a deep dive into the site to see what jobs have staying power and which don\u2019t.<\/p>\n In this post, I\u2019ll discuss the impact it\u2019s already had, a list of jobs that AI can and cannot replace, and expert advice on how to future-proof your career and come out on top.<\/p>\n Table of Contents<\/strong><\/p>\n Artificial intelligence disruption is already happening.<\/a> <\/a> <\/p>\n AI once posed the most significant disruption to assembly lines. The recent AI boom has changed that, as advancements have introduced AI to many different industries and businesses, and more and more workers leverage it to do their jobs.<\/p>\n For example, salespeople are using AI to analyze sales calls faster, bloggers and content creators are already using AI to streamline the writing process, and customer support reps are bringing customers faster solutions.<\/p>\n Salespeople are now using AI to analyze sales calls<\/a> faster, marketers and digital creators are creating multi-channel content at greater speed, and customer support reps are bringing customers faster solutions.<\/p>\n Such functions lead to greater ROI for businesses, and this is shooting the AI optimism off the roof according to our 2023 State of AI report<\/a>.<\/p>\n\n Image Source<\/a><\/em><\/p>\n However, as advancements continue, will the disruption become so great that the workforce will find themselves asking, will ChatGPT replace me?<\/a><\/p>\n HubSpot Co-Founder and CTO Dharmesh Shah<\/a> has a positive outlook on the future of AI. In fact, he thinks bots and AI will make us better at our jobs and more secure in our careers, not the other way around.<\/p>\n Samyutha Reddy, Jasper\u2019s<\/a> head of enterprise marketing, thinks similarly. Her teams regularly use generative AI, but she\u2019s still actively hiring because AI can\u2019t replace the human experience.<\/p>\n \u201cWe value writers in our society because they\u2018re able to give us a thought-provoking human perspective on the world\u2026it\u2019s about humans sharing opinions on very real topics that help build your perspective on how you feel about something. So an AI could really never replace that human perspective,\u201d she says.<\/p>\n Despite the expert opinions of Shah and Reddy, you might still be anxious about where your career stands. I sometimes find myself lying in bed, scrolling through Reddit threads about the robot uprising. So, I put my mind at ease by turning to data.<\/p>\n Based on current data and the website Will Robots Take My Job?<\/a>, I\u2019ll explore what jobs AI can replace highlighting ten positions with a higher likelihood. I\u2019ll also explore which jobs are safe from AI, highlighting ten job roles least likely to be replaced by this technology.<\/p>\n <\/a> <\/p>\n Once in the past, concerns over machines replacing human jobs rose<\/a> with the automation of physical tasks common in factories and warehouses. Now, the same is happening with AI and the fear<\/a> of it replacing human intelligence in the workplace.<\/p>\n \u201cThink about your position and what your position will transform to in the next 12 to 24 months. Whether you like it or not, this is happening, and it is going to happen so fast that it will change the fabric of our society. If you haven’t already done so, search for whatever your title or your position is and look at all the [AI] tools that exist within that,\u201d Duran Inci, CEO at Optimum7<\/a> says.<\/p>\n Before ChatGPT exploded in 2022 and unleashed the capabilities of AI to the average user, AI had already been making inroads in the sector. Business leaders were already hiring AI specialists, devising ways to use the technology to 10x their productivity, according to a report<\/a> by PwC.<\/p>\n Between 2012 and 2023, jobs with AI-specific skill requirements increased sevenfold. In contrast, regular jobs only doubled within the same timeframe. But while the demand for professionals with technical AI skills may be on the rise, traditional jobs with high exposure to AI may be left on the back burner.<\/p>\n And from a Pew Research Center study<\/a>, one in five Americans work a job with \u201chigh exposure\u201d to (this exposure is measured by how much of the job\u2019s most important activities can be performed or supported by AI).<\/p>\n Job roles that involve work activities like \u201cgetting information, processing information, analyzing data and information, thinking creatively, evaluating information to determine compliance with standards, making decisions or solving problems, performing for or working directly with the public, and more\u201d fall under that category.<\/p>\n And these are the jobs that AI can replace. Not entirely, but to a significant extent affecting<\/a> 30% of current worked hours by 2030.<\/p>\n \u201cI would say 40% to 50% of creative and generic positions are already 80% there, and you will lose millions of dollars in the next 10 to 20 years if you don\u2019t already have the plus version of ChatGPT and if you don’t already use it,\u201d Inci continues.<\/p>\n What this means is that the greater the level of AI exposure a job has, the greater the risk of replacement.<\/p>\n Here are some examples.<\/p>\n <\/a> <\/p>\n Future of Employment Study Likelihood:<\/strong> 99%<\/p>\n Will Robots Take My Job? Likelihood:<\/strong> 100%<\/p>\n Why: <\/strong>You probably already receive robocalls on behalf of various products and services, and career growth in the telemarketing space is expected to decline by 18.2% by the year 2032<\/a>. This is largely because of the requirements to be successful. Unlike other roles, these jobs often require repetitive and predictable tasks that can easily be automated.<\/p>\n However, successful human telemarketers have a level of social perceptiveness and emotional awareness that machines can never replicate.<\/p>\n Future of Employment Study Likelihood: <\/strong>99%<\/p>\n Will Robots Take My Job? Likelihood: <\/strong>100%<\/p>\n Why: <\/strong>Jobs in this role are expected to decline 4.5% by 2032<\/a>, and it\u2018s no surprise why \u2014 most bookkeeping is becoming automated if it hasn\u2019t been already. QuickBooks, FreshBooks, and Microsoft Office already offer software that does the bookkeeping for you, so it’s no surprise this job has such a high probability.<\/p>\n Future of Employment Study Likelihood: <\/strong>96%<\/p>\n Will Robots Take My Job? Likelihood: <\/strong>41%<\/p>\n Why: <\/strong>As companies grow, especially across multinational markets, a human and paper-based system can present more hurdles, time delays, and costs. That\u2019s why there is a 64% chance<\/a> of full automation within the next two decades.<\/p>\n Automated benefits systems can save time and effort by providing benefits to large numbers of employees, and companies like Ultipro and Workday are already being widely adopted.<\/p>\n Future of Employment Study Likelihood: <\/strong>96%%<\/p>\n Will Robots Take My Job?<\/strong> Likelihood:<\/strong> 93%<\/p>\n Why: <\/strong>Pam predicted this back on The Office<\/a><\/em>, but in case you\u2018re not a fan, she said automated phone and scheduling systems can replace a lot of the traditional receptionist role \u2014 especially at modern technology companies that don\u2019t have office-wide phone systems or multinational corporations.<\/p>\n But, receptionists develop relationships in the office that give them a unique advantage in providing customized support compared to an algorithmic system.<\/p>\n Future of Employment Study Likelihood: <\/strong>94%<\/p>\n Will Robots Take My Job? Likelihood:<\/strong> 95%<\/p>\n Why: <\/strong>Couriers and delivery people are already being replaced by drones<\/a> and robots<\/a>, so it\u2019s only a matter of time until this space is dominated by automation altogether.<\/p>\n Future of Employment Study Likelihood:<\/strong> 84%<\/p>\n Will Robots Take My Job? Likelihood: <\/strong>100%<\/p>\n Why: <\/strong>Only a few jobs have a 100% risk level<\/a> and this is unfortunately one of them. Proofreading software is everywhere. From Microsoft Word\u2019s simple spelling and grammar check to Grammarly and Hemingway App<\/a>, there are a lot of technologies out there that make it easy to self-check your writing.<\/p>\n On the other hand, the relationship a proofreader develops with a client gives them an understanding of the intention behind a writer’s work and the contextual knowledge needed to successfully complete a project.<\/p>\n Future of Employment Study Likelihood: <\/strong>65%<\/p>\n Will Robots Take My Job? Likelihood: <\/strong>52%<\/p>\n Why: <\/strong>The field is projected to grow by 6.2% by 2032<\/a>. But with so much content on the internet with instructions, step-by-step guides, and hacks out there, it\u2019s no surprise companies will rely more heavily on bots and automation to answer support questions from employees and customers in the future.<\/p>\n Future of Employment Study Likelihood:<\/strong> 61%<\/p>\n Will Robots Take My Job? Likelihood: <\/strong>40%<\/p>\n Why: <\/strong>Market research analysts play an incredibly important role in developing messaging, content, and products, but automated AI and surveys can compile this information more and more efficiently.<\/p>\n While automated research tools can have a leg up in scale, speed, and accuracy, a human researcher has hands-on knowledge and personal experience that an algorithm can\u2019t develop. Human researchers that leverage automation tools can create a more effective process.<\/p>\n Future of Employment Study Likelihood: <\/strong>54%<\/p>\n Will Robots Take My Job? Likelihood:<\/strong> 52%<\/p>\n Why: <\/strong>As advertising shifts away from print and TV<\/a> and towards web and social media landscapes, people simply aren’t needed to manage those sales for marketers who want to buy ad space.<\/p>\n Social media platforms<\/a> make it easy for people to buy space through free application program interfaces (APIs) and self-serve ad marketplace<\/a>, removing the salesperson and making it faster and easier for users to run their ads.<\/p>\n Even the ads themselves are leaning more and more in artificial intelligence. When looking at actors or voice actors, we’re also seeing a trend of companies using AI voices<\/a> for advertisements like commercials.<\/p>\n Future of Employment Study Likelihood: <\/strong>92%<\/p>\n Will Robots Take My Job? Likelihood: <\/strong>66%<\/p>\n Why: <\/strong>Companies are democratizing the shopping experience with features like self-checkout, and the modern buyer is much more internet-savvy and more likely to do internet research and make a buying decision on their own.<\/p>\n On the other hand, the care a retail salesperson brings during a 1:1 interaction differs from automated and unemotional support, and many consumers prefer to interact with humans during the support process.<\/p>\n\n <\/a> <\/p>\n Although data suggests<\/a> generative AI could expose over 300 million full-time jobs across the US and Europe to automation, certain roles remain largely immune to this. Going by the exposure scale, these jobs have medium to low exposure to AI.<\/p>\n This is because their most important work activities<\/a> range from:<\/p>\n Training and teaching others What these activities revolve around are uniquely human traits like emotional intelligence, contextual creativity, discernment and manual labor that AI cannot replicate yet<\/em>. This is also echoed by the World Economic Forum\u2019s (WEF) top 10 work skills of 2025<\/a>, some of which include:<\/p>\n Analytical thinking and innovation. And this is true for business leaders and their hiring practices. At GuerrillaBuzz<\/a>, Co-Founder Yuval Halevi, says they rely mainly on human creativity to drive their marketing efforts. \u201cWe apply AI mainly to repetitive and time-consuming tasks, removing the monotony and freeing up time for more creative work.\u201d<\/p>\n In the words<\/a> of Ian Shine at the WEF, these jobs are safe because \u201cone of the human brain\u2019s biggest advantages over AI is the fact that it is attached to a real human body.\u201d<\/p>\n Without further ado, here are some jobs that are safe from AI.<\/p>\n <\/a> <\/p>\n Future of Employment Study Likelihood:<\/strong> 0.55%<\/p>\n Will Robots Take My Job? Likelihood: <\/strong>14%<\/p>\n Why not: <\/strong>It\u2019s kind of in the name \u2014 but your company\u2019s Human Resources department will likely always need a human at the helm to manage interpersonal conflict with the help of non-cognitive and reasoning skills. Problem solving, contextual understanding, and unique business knowledge also make a human better equipped for this job.<\/p>\n The field is projected to grow 7.3% by 2032<\/a> as companies scale and need more robust structures for supporting and helping employees.<\/p>\n Future of Employment Study Likelihood:<\/strong> 1.3%<\/p>\n Will Robots Take My Job? Likelihood: <\/strong>30%<\/p>\n Why not: <\/strong>Sales managers need high emotional intelligence to hit their monthly quotas, network and collaborate with customers, and motivate and encourage the larger sales team. Managers also have to analyze data and interpret trends. The high levels of intelligence required and the constant need to adapt to new situations make this role safe from automation.<\/p>\n Future of Employment Study Likelihood:<\/strong> 1.4%<\/p>\n Will Robots Take My Job? Likelihood: <\/strong>18%<\/p>\n Why not: <\/strong>Marketing managers have to interpret data, monitor trends, oversee campaigns, and create content. They also have to nimbly adapt and respond to changes and feedback from the rest of the company and customers, making this another human-forward career AI isn’t quite ready to replicate.<\/p>\n A unique contextual understanding and previous business experience make a human stand out from an automated system.<\/p>\n Future of Employment Study Likelihood: <\/strong>3.7%<\/p>\n Will Robots Take My Job? Likelihood: <\/strong>8%<\/p>\n Why not: <\/strong>Successful public relations (PR) managers rely on a network of relationships and contacts to procure press placements and buzz for the companies they represent, making this another completely safe role.<\/p>\n PR managers who have to raise awareness around an issue or mission need a particularly human touch to raise funds or get people to participate in a campaign, too \u2014 and jobs are expected to grow 7.6% by 2032<\/a>.<\/p>\n Most importantly, PR managers are often on the go, attending events and being on hand to provide support if need be \u2014 a computer will never be able to do this.<\/p>\n Future of Employment Study Likelihood: 1.5%<\/p>\n Will Robots Take My Job? Likelihood: 0%<\/p>\n Why not: <\/strong>It\u2018s nearly impossible to automate leadership \u2014 after all, it\u2019s hard enough to teach it. Chief executives must inform broad strategy, represent companies’ missions and objectives, and motivate huge teams of people working for them. Executives also have years of prior experience that make them successful.<\/p>\n Companies may answer to stakeholders and boards of directors, who likely wouldn’t want a robot giving them an earnings report, either.<\/p>\n Future of Employment Study Likelihood: <\/strong>3.7%<\/p>\n Will Robots Take My Job? Likelihood:<\/strong> 8%<\/p>\n Why not: <\/strong>Event planning is a growing field<\/a>, and if you ask anyone on our events team here at HubSpot, whether you’re planning an event for employees, customers, or an industry event<\/a> with tens of thousands of attendees, the planning process has many, many moving parts involved.<\/p>\n Planners have to coordinate and negotiate with vendors, contractors, and freelancers to make things come together, and the organizational and people skills involved will make this another near-impossible role to automate.<\/p>\n Planners also attend events, ready to step in and troubleshoot on the spot. An automated tool simply couldn\u2019t be present.<\/p>\n Future of Employment Study Likelihood:<\/strong> 3.8%<\/p>\n Will Robots Take My Job? Likelihood: <\/strong>49%<\/p>\n The large score difference is likely due to developments and advancements in language models post-2013 that can write entire blog posts or social media content.<\/p>\n Why not: <\/strong>Writers have to ideate, create, and produce original written material, something that AI writing tools have not yet been able to replicate in the same way as humans (see recent BuzzFeed controversy about AI-generated travel articles<\/a>).<\/p>\n There are also many types of writers, some of which might be more at risk. An experienced journalist will likely be favored over AI, but a freelance copywriter may no longer be needed by a business that now uses AI to write Instagram captions.<\/p>\n Future of Employment Study Likelihood: <\/strong>4.2%<\/p>\n Will Robots Take My Job? Likelihood: <\/strong>39%<\/p>\n The large score difference is likely because of new back-end tools that help web developers write entirely new code, fill in gaps, and debug.<\/p>\n Why not: <\/strong>Software engineering and development is complex enough for human beings, and the time and skill investment needed to create applications, software, and websites will be tough to replicate \u2014 especially since developers need to execute perfectly to create great products for customers.<\/p>\n The field is expected to grow by 30.3% by 2032<\/a>, so if you\u2018re a software developer, you\u2019re sitting pretty for now.<\/p>\n\n Image Source<\/a><\/em><\/p>\n Future of Employment Study Likelihood: <\/strong>5.5%<\/p>\n Will Robots Take My Job? Likelihood:<\/strong> 45%<\/p>\n Why not: <\/strong>While the automated proofreading technology mentioned previously can take a load off, editors have to review writers’ submission for clarity, accuracy, comprehensiveness, and originality.<\/p>\n Some software can spot-check for clarity<\/a> and scan for plagiarism<\/a>, but the editor role must be carried out by a human in order to read work as another human would.<\/p>\n Today, 86.33% of marketers who use AI, for example, always make edits to the content that AI produces, according to our State of AI in Marketing survey.<\/p>\n Future of Employment Study Likelihood:<\/strong> 8.2%<\/p>\n Will Robots Take My Job? Likelihood: <\/strong>34%<\/p>\n Why not: <\/strong>Image generators like Midjourney and DALL-E make it easy for people to create what they want, but graphic design is an artistic and technical field best suited for someone with fine arts training and experience. Like writing, graphic design work must be original and tailored to a unique use case.<\/p>\n If a graphic designer is working with a business, it also requires building a relationship between both parties throughout the design process. Plus, some image creators have been found to plagiarize artists’ work<\/a> \u2014 a lawsuit is likely the last thing people want.<\/p>\n\n <\/a> <\/p>\n
\n What jobs can AI replace?<\/a>
\n 10 Jobs AI Can Replace<\/a>
\n What jobs are safe from AI?<\/a>
\n 10 Jobs AI Can’t Replace<\/a>
\n Navigating Artificial Intelligence<\/a>
\n How to Future-Proof Your Career<\/a> <\/p>\nArtificial intelligence disruption is already happening.<\/strong><\/h2>\n
What jobs can AI replace?<\/strong><\/h2>\n
1. Telemarketers<\/strong><\/h3>\n
2. Bookkeeping Clerks<\/strong><\/h3>\n
3. Compensation and Benefits Managers<\/strong><\/h3>\n
4. Receptionists<\/strong><\/h3>\n
5. Couriers<\/strong><\/h3>\n
6. Proofreaders<\/strong><\/h3>\n
7. Computer Support Specialists<\/strong><\/h3>\n
8. Market Research Analysts<\/strong><\/h3>\n
9. Advertising Salespeople<\/strong><\/h3>\n
10. Retail Salespeople<\/strong><\/h3>\n
What jobs are safe from AI?<\/strong><\/h2>\n
\n Performing general physical activities
\n Repairing and maintaining equipment
\n Establishing and maintaining interpersonal relationships
\n Resolving conflicts and negotiating with others
\n Developing and building teams
\n Selling or influencing others
\n Judging the qualities of objects, services, or people\u00a0
\n … and so much more.
\n <\/p>\n
\n Critical thinking and analysis.
\n Creativity, originality, and initiative.
\n Leadership and social influence.
\n Complex problem-solving. <\/p>\n1. Human Resources Managers<\/strong><\/h3>\n
2. Sales Managers<\/strong><\/h3>\n
3. Marketing Managers<\/strong><\/h3>\n
4. Public Relations Managers<\/strong><\/h3>\n
5. Chief Executives<\/strong><\/h3>\n
6. Event Planners<\/strong><\/h3>\n
7. Writers<\/strong><\/h3>\n
8. Software Developers<\/strong><\/h3>\n
9. Editors<\/strong><\/h3>\n
10. Graphic Designers<\/strong><\/h3>\n
Navigating Artificial Intelligence<\/strong><\/h2>\n